Watec Solutions Sdn Bhd is a support services business
specializing in managing tech and remote support for various accounting
software. They have a robust presence in the market, with over a decade of
experience.
WATEC SOLUTIONS SDN BHD
Project Goals
Centralize
Centralize client information in a single access system.
Reminders
Automatically send reminders to clients for support contract renewals.
Tracking
Enable tracking of new, existing and old clients.
Our Solutions
Tracking
Tracking of client support requests.
Meeting
Setting of appointments.
contracts
Managing Contracts.
Generate
Generate user-requested reports, either through customization or default templates.
Technologies Used
Front End
VueJS
back End
Laravel
Database
MySql
Results
Efficiency
Improved employee efficiency
Retention
Higher client retention rates